About Pool Empire



Pool Empire was created in order to give pool players from around the world the chance play their favorite game on our online billiard tables.
We at PoolEmpire pay close attention to every security issue and are obligated to provide our players with the best customer service. we use the following means to protect your security:



1. A personal and unique username and password:


Each player creates his/her own username and password. We only allow one account per player. You may access your player account only by typing in the correct username and password.



2. Personal details:


When opening a new real money account at poolempire we require the player to provide us with his complete and genuine personal details in order to prevent frauds. Personal details include date of birth, address, gender Etc. in order to ensure these details are genuine we perform random identity checks on a regular basis. When a possible fraud is detected, the account is put on hold immediately until we find out more details.



3. The security implemented in PoolEmpire`s money transactions:


Here at PoolEmpire, we utilize the most up-to-date, state-of-the-art encryption methods for everything related to money transfers. Our encryption is 128 bit - the same level used by online banking. Moreover, it is further secured by the most popular method online today - SSL (Secure Socket Layer) encryption algorithm. The conclusion is that using credit cards when playing Pool game for real money is 100% safe.



4. The security implemented in PoolEmpire`s server exchange :


The same encryption listed above is used when transmitting data from our servers to PoolEmpire players computers and vice versa. It is important to understand the following: NEVER does your computer connect directly with your opponent`s computer. It is done rather via our game servers, which are protected against unwanted intrusion and all its possible consequences, such as identity theft, signal interception, data loss etc.



5. Customer Support:


If you encounter any problem please visit our support page